Free Shipping & Delivery issues

Random Goodness offers free shipping to the countries listed below.

Canada | United States | United Kingdom | Germany | France | Netherlands | Singapore | Malaysia | Australia | New Zealand

 

📦 Delivery Issues (Updated April 2025)

We strive to ensure fast and reliable delivery, but some global factors may impact shipping times or service in specific regions:

United States

  • Tariff Surcharge (Effective May 2, 2025): A 15% tariff surcharge is applied to all orders shipped to the U.S. This is included at checkout — no extra fees on delivery.

  • Customs Processing: Slight delays may occur as U.S. customs adjusts to new import regulations.

  • Estimated Delivery: 10–18 business days.

Australia & New Zealand

  • No major disruptions.

  • Regional or rural deliveries may take longer than metro areas.

  • Estimated Delivery: 7–14 business days.

Canada

  • Occasional customs-related delays, especially in remote areas.

  • Weather-related delays may occur during colder months.

  • Estimated Delivery: 10–15 business days.

United Kingdom

  • Occasional customs inspections post-Brexit may add 1–2 days.

  • Delivery partners remain stable with good tracking support.

  • Estimated Delivery: 8–14 business days.

Germany

  • Some regions may experience minor delays due to customs inspections or warehouse congestion.

  • Local postal services remain reliable.

  • Estimated Delivery: 9–15 business days.

France

  • Some regions may experience minor delays due to customs inspections or warehouse congestion.

  • Local postal services remain reliable.

  • Estimated Delivery: 9–15 business days.

Singapore & Malaysia

  • No known delivery issues.

  • Fast customs clearance and efficient logistics.

  • Estimated Delivery: 6–10 business days.

Netherlands

  • Minor customs inspections may occasionally cause short delays, especially during peak shipping seasons.
  • Local courier networks (e.g., PostNL) are generally reliable with strong tracking support.
  • Estimated Delivery: 8–14 business days.

🔁 Tracking & Support

Once your order ships, you’ll receive a tracking number. If your delivery exceeds the estimated time by 5 business days, please contact us for assistance.